The Small Idea
A tool to help the on-field trainer collect the right training instructions for the day
Your Need
Training of field workers can pose quite a few challenges for any global organization. Installation instructions are usually location and language dependent. Product installation/assembly norms can also vary with location. In such a situation, dependency on a semi-literate workforce or contract workers just adds to the confusion.
Our client was looking for a way to overcome these challenges as well as standardizing the mode of delivery of installation instructions across the organization.
Our Solution
The Virtual Guide – Selection, Installation and Maintenance is a tool we designed to empower trainers and supervisors in the field to organize contextual training content on-demand.
Installation specifications and instructions are usually location and product dependent. The tool ensures that the instructors always have up-to-date and contextual training material.
Use of rich media and real-time 3D navigation tools offers a presentation style that is more easily consumed compared to traditional training methods. Field staff can interactively view various assemblies, identify the products and place the components easily and understand the sequence of installation visually.
The modular architecture of the solution ensures up-to-date training content.
Features like live reporting during installation and other Project Management make this more than a training tool and much more business friendly than any standard training software available on the market today.
Highlights
- Use of rich media and real-time 3D navigation tools.
- Interactively view assemblies, identify products and place the components.
- Language Neutrality – Visually understand the sequence of installation.
- Tailor training content according to the different teaching and learning styles.
- Access to contextual training content across various locations.
- Standardization of delivery of training across the organization.
